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Shipping Information for your Athena Allergy, Inc. Order

Flat Rate Shipping via USPS:

For your shopping convenience, we offer flat rate shipping on all orders.  No matter how much you order, the flat shipping rate remains the same!

United States:  only $6.80
Canada:  only $16.00
Europe & beyond:  only $22.00

Orders received by 2 p.m.(M - F Eastern Time) are typically shipped the same day.  We ship flat rate orders via US Mail or US International Mail from the beautiful Charlotte, North Carolina area.

Expected Delivery Times are as follows:*

Western States: 5 - 7 business days
Central States: 4 - 5 business days
Eastern States: 3 - 4 business days

International Orders: Please note that domestic shipping, time in customs, and local delivery times may take up to four business weeks for delivery. International customers are responsible for any and all customs charges.

Orders containing liquids or flammable items require special labeling and surface transportation only.  For example, Nickel Solution™ and Nickel Alert™ require special labeling and have taken up to 12 business days for domestic delivery.

Occasionally the US Postal Service loses packages or they are not deliverable because of an insufficient or incorrect address.  *If your order is outside the above mentioned time frames, please email us the following:  Your Name, Order Number, Date Ordered

Expedited Shipping Service:

We also offer expedited domestic shipping through UPS.  If you choose this option, you will be provided with the associated costs during checkout. Please note UPS cut off time is 5:00 p.m.(Eastern Time) for shipping the same day.  For expedited international orders, we offer DHL service.  The cut off time is 2:00 pm (Eastern Time) for same day shipping.

Returns and Exchanges

To save you time and money, please use our helpful belt sizing information to assure that you order the correctly sized belt. We will gladly exchange any belt that doesn't fit properly; however, you will be responsible for all related shipping charges. Typically, the most reasonable shipping method for returns to us is USPS First Class Mail. The following outlines our shipping charges for the exchanged product being shipped back to you:

Exchange Shipping Rates:

United States: All orders only $6.80
Canada: All orders only $16.00
Europe & Beyond: All orders only $22.00

Thank you for placing your trust in us!

The Athena Allergy Staff
P. O. Box 1294
Huntersville, NC 28070
704-947-1917
Hours:  Monday - Friday 9:00 a.m. - 4:00 p.m. Eastern Time (usually)

 

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