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Guarantee Information

Please Note Belts altered by customer will void any warranty.  If an extra hole is needed, Athena Allergy, Inc. will do so at no charge.  The customer would be responsible for shipping only.  Hole size and location greatly impact buckle durability, please leave this to the Athena Allergy belt gurus! 

 Signature Series Titanium Products Lifetime Guarantee

Athena Allergy guarantees the Signature Series Titanium Products for life!  These products are guaranteed to never break or fail in any manner for as long as you own the product.

Only Signature Series Products are covered by this lifetime guarantee.  See the following sections for guarantee information on all our other products.

At company discretion, Athena Allergy will replace or repair a faulty Signature Series product at no additional cost to you.

To share product concerns, contact Sales@AthenaAllergy.com.  Pictures of the problem product will be helpful.

Signature Series Titanium Products are Certified Nickel Free™ and come with the unconditional guarantee to never test positive for nickel. Please contact Sales@AthenaAllergy.com should you ever have a concern with a nickel allergic reaction.   

 Certified Nickel Free Products Standard Guarantee

 Certified Nickel Free products come with the unconditional lifetime guarantee to never test positive for nickel.  Should you ever have a concern with a nickel allergic reaction, please contact us at Sales@AthenaAllergy.com.  

 

 Certified Nickel Safe Products Standard Guarantee

Athena Allergy batch tests all products in house to deem they are safe for wear for the great majority of nickel allergic sufferers.  In rare occurrences, a person may be exquisitely sensitive to nickel and may not tolerate a Certified Nickel Safe product.  On those occasions, please contact us at Sales@AthenaAllergy.com to arrange a replacement or a refund.

Should a stainless steel buckle cause a nickel allergy reaction, we can either replace it with a zinc buckle at no additional cost to you, or with a titanium buckle at an additional charge.  Certified Nickel Safe products are guaranteed to not cause a nickel allergy reaction, so we will work with you to find the best solution.

 

 One Year Product Guarantee

Excluding our Signature Series products noted above and the man made products noted in the last section, the standard product guarantee for breakage or defects is one year.  Should a product break or have structural defects during that one year time period, the product will be repaired or replaced at the discretion of Athena Allergy, at no additional cost to you.

Big and Tall sizes:  The handcrafted genuine leather Big and Tall Belts are custom made. There is an additional charge for these extra large belts that is not refundable if the belt is returned or exchanged. 

Six Month Product Guarantee

Belts made from primarily man made materials (polyurethane and split grain/man made products) are guaranteed for six months of normal wear.  Should one of these products fail during that six month period of time, the product will be repaired or replaced at company discretion, at no additional cost to you.

The listing for each belt notes the guarantee for that particular product.  

Please Note Belts altered by customer will void any warranty.  If an extra hole is needed, Athena Allergy, Inc. will do so at no charge.  The customer would be responsible for shipping only.  Hole size and location greatly impact buckle durability, please leave this to the Athena Allergy belt gurus! 

 

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